What is it about?
In this Kanban System Design Training you will learn how to implement the principles of the Kanban system in your organization.
The training takes you through the basics of Kanban, shows you how to visualize work processes, identify bottlenecks and optimize your workflow. Essential key figures, analysis tools and various diagrams are presented to make the workflow more efficient.
At the end, you will be able to design a customized Kanban system that will sustainably increase your team's productivity.
Core topics
Understand Kanban Principles and Practices: Master the core principles, practices, and benefits of the Kanban methodology to improve workflow efficiency.
Designing Effective Kanban Systems: Learn to design and implement customized Kanban systems using the STATIK methodology that are tailored to the needs of your organization.
Visualize and manage workflow: Create visual representations of workflow and set WIP limits to increase productivity and manage flow effectively.
Apply Kanban metrics for optimization: Collect and analyze key Kanban metrics to optimize workflow performance and apply principles like Little's Law for better results.
Implement continuous improvement: Establish feedback loops and use insights from real-world case studies to drive continuous improvement and successful Kanban implementations.
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Agenda
Experience the flow
In this section of the training, you will experience Kanban in action. We start with the GetKanban Game , an interactive game that helps you understand the principles of Kanban in a simulated environment. During the game, you will experience how work processes can be visualized, prioritized and optimized. You will learn how to identify bottlenecks and make improvements to the flow. This exercise gives you a deep insight into the dynamics of a functioning Kanban system and prepares you for the practical challenges in the real world.
Understanding Kanban
Now it's time to get down to business: We'll dive into the basics of Kanban. I'll explain the seven core practices of Kanban and show you how they can be applied in different work environments. The simulation will support us here and provide a good connection. Through additional examples and interactive discussions, you'll understand how Kanban can help improve your work processes and make them more efficient.
Kanban metrics and flow optimization
We'll focus on the key metrics in the Kanban system, especially Customer Lead Time and System Lead Time. We'll also talk about the concept of flow, including Little's Law , which helps you understand the relationship between throughput, work in progress (WIP), and lead time. I'll also show you how to use charts like Cumulative Flow Diagrams (CFD) and Control Charts to graphically prepare and analyze workflow to make informed decisions about system optimization.
STATIK (Systems Thinking Approach to Implementing Kanban)
This section is about the STATIK framework, a systemic approach to introducing Kanban. I will show you step by step how you can implement Kanban in your work environment - from analyzing the current situation to concrete implementation. Using real case studies from various industries, you can see how other companies have successfully introduced Kanban.
Conclusion and reflection
Finally, we will summarize the most important points of the day. You will have the opportunity to ask any questions you may have and we will discuss how you can implement what you have learned in your company. Finally, we will have a short feedback session to see if everything went well and then we will say goodbye.
Your trainer
Andrea Giugliano
Andrea is a Lead Agile Coach and Accredited Kanban Trainer (AKT) with over a decade of experience in introducing and developing agile practices in various industries such as fintech, telecom, marketing, IT and HR.
He currently works as a Lead Agile Coach for a large telecommunications provider to implement agile strategies to increase productivity. His extensive understanding of agile practices in different work environments helps to operationalize strategic goals and consider the unique challenges of each organization. Andreas' leadership skills drive a culture change towards greater effectiveness and efficiency, especially in developing frameworks for independent working and alignment with strategic goals in dynamic markets.
His qualifications, including ICP-CAT, ICP-ACC and AKT, confirm his expertise in agile practices.
Do you have any questions?
Are you unsure which training is right for you or would you like to know more details about the training?
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Training content - Kanban system design
Discover advanced Kanban practices! Our workshop delves into sustaining evolutionary improvements, managing demands from multiple teams, and effective change management. Tackle bottlenecks and scale work with proven tools and methods.
1. Master the basics of Kanban
Gain a deep understanding of the principles, motivation and benefits of the Kanban methodology. This includes understanding the fundamental principles of change management and service delivery that underpin Kanban. By mastering these fundamentals, you will be able to explain why Kanban is an effective method for work management and process improvement.
2. Service-oriented approach
Learn to define and explain what a "service" is in the context of Kanban. Understand Kanban's service-oriented approach, which emphasizes managing work as a service to internal or external customers. This perspective helps align Kanban practices with the organization's overall service goals and ensure that the work performed is valuable and meets customer expectations.
3. Implement pull systems
Understand and describe the core concept of "pull" in Kanban. Learn how to model and manage pull systems that control the flow of work by limiting the amount of work in progress and ensuring that new work is only started when there is capacity for it. This approach improves workflow efficiency and prevents team overload.
4. Analyze Kanban metrics
Develop the ability to collect raw data and calculate key Kanban metrics such as throughput, lead times, and WIP (work in progress). Apply Little's Law to these metrics to optimize workflow performance and ensure your system delivers value efficiently and effectively. Understanding these metrics enables better decisions and continuous improvement of the Kanban system.
5. Visualize work and limit WIP
Create effective visual representations of workflows that make the progress of work items visible to everyone. Set WIP limits to manage flow and increase productivity by preventing the team from taking on too much work at once. Visualizing workflows and limiting WIP are essential practices to maintain focus and ensure steady progress toward goals.
6. Designing customized Kanban systems
Learn to design and implement Kanban systems using the STATIK (Systems Thinking Approach to Introducing Kanban) methodology. This approach helps you tailor the Kanban system to the specific needs of your organization by considering the unique context and challenges. Designing customized systems ensures that the Kanban implementation is relevant and effective.
7. Create effective Kanban boards and tickets
Design Kanban boards and tickets that accurately reflect workflow processes and ensure relevant information is included for optimal pull decisions. Effective boards and tickets are critical for visual management and help teams understand the status of work and identify areas for improvement.
8. Use feedback loops for continuous improvement
Establish and adapt feedback loops within your organization to continuously improve and evolve your Kanban system. Feedback loops such as daily stand-ups and review meetings provide opportunities for reflection and learning so the team can make data-driven adjustments and improvements to the workflow.
9. Insights into real case studies
Analyze and learn from real-world case studies such as Microsoft XIT. These case studies provide valuable insights into successful Kanban implementations and results and help you understand how Kanban principles and practices can be applied in different contexts.
10. Identify and categorize classes of services
Discover and define different classes of services within your processes. Implement appropriate policies to improve the effectiveness of your Kanban system. By categorizing work into different classes of services, you can prioritize and manage work more effectively and ensure that urgent and high-value tasks receive appropriate attention and resources.
These learning outcomes will enable you to effectively implement and manage Kanban systems, increase efficiency, and drive continuous improvement in your organization. By mastering these skills, you will be able to create a more responsive, adaptable, and productive work environment.
Included in training
This is part 1 of a two-part certificate program for the KMP certification. To obtain the KMP certification, you must have successfully completed this training and the Kanban Systems Improvement training.
Books: The book “Kanban” by David J. Anderson is available free of charge.
Training manuals/slides: We provide comprehensive training materials and presentation slides that summarize the key concepts, frameworks, and practical insights from each session. These materials serve as reference guides.
Access to templates and tools: Get access to downloadable templates and tools to help you become more customer-centric.
Training sessions: Of course, the 16 hours of training are included.
In addition, an optional one-hour introductory interview (getting to know each other) and a final interview (Q&A) are included for all interested parties.
Requirements
Experience / previous knowledge: None.
PC/notebook (with working webcam and microphone) – only for live online training.
Zoom: Get familiar with Zoom and check if it works with your setup – for live online training only.
Mural: We will be using Mural for our trainings, so make sure you have access to Mural – for live online trainings only.
Who is this training suitable for?
The “Kanban Systems Design” training is beneficial for the following target groups:
Agile Coaches and Scrum Masters: Equip yourself with advanced Kanban knowledge to lead successful continuous improvement in organizations.
Product Leader: Drive product excellence by mastering advanced Kanban techniques for continuous product delivery and scaling it across the organization.
Managers: Drive continuous improvement and optimize team performance with advanced Kanban techniques.
Leaders: Drive organizational change through a deeper understanding of scaling and optimizing Kanban systems.
Individuals seeking KMP certification: Gain the skills and knowledge to become a certified Kanban Management Professional.
Do you want to further develop your team?
We have created our own B2B offer, which can be customized according to your needs to create the best benefit for your team.
FAQ
What is Kanban System Design (KSD) training?
The Kanban System Design (KSD) training is an introductory course that provides a comprehensive understanding of the Kanban methodology and focuses on the design and implementation of effective Kanban systems. It covers basic principles, practices and techniques for managing and improving workflow.
Who should participate in the KSD training?
The KSD training is ideal for project managers, team leaders, agile coaches and all professionals who want to understand and implement Kanban in their work environment. It is also suitable for those who are pursuing the Kanban Management Professional (KMP) certificate.
What are the requirements for participating in the KSD training?
There are no formal prerequisites for the KSD training. It is designed for both beginners and those with some prior knowledge of Agile or Lean practices.
What are the main learning outcomes of KSD training?
Key learning outcomes include understanding the core principles and practices of Kanban, designing a Kanban system, visualizing workflows, managing flows, and implementing feedback loops.
How is the KSD training carried out?
The KSD training can be delivered both online (live online training) and in person (on-site). The course is divided into modules that can be taught individually in an online format or together in the classroom. The online version includes interactive video sessions and virtual whiteboards for collaboration.
How long does it take to complete the KSD training?
The total duration of the KSD training is about 16 hours, including short breaks.
What materials are provided during the KSD training?
Participants receive a comprehensive participant deck (PDF or printed), access to the trainer deck, and various exercises and case studies. Additional resources may include templates, virtual whiteboards, and access to Kanban tools.
What key topics are covered in the KSD training?
Yes, participants will receive a certificate upon successful completion of the KSD training. This course is also part of the Kanban Management Professional (KMP) certification program.
How can I apply what I learned from the KSD training in my company?
The KSD training gives you the skills to design and implement effective Kanban systems in your company. You will be able to visualize workflows, manage and improve processes, and foster a culture of continuous improvement.
Will I receive a certificate after completing the KSD training?
Yes, participants will receive a certificate of completion upon successful completion of the KSD training. This course is also part of the Kanban Management Professional (KMP) certification program.
Can I take part in the KSD training if I have no previous knowledge of Kanban?
Yes, the KSD training is designed for both beginners and those with some prior knowledge of Agile or Lean practices. It provides a comprehensive introduction to the Kanban method.
How does KSD training support continuous improvement?
The KSD training teaches you how to design Kanban systems that promote continuous improvement by visualizing workflows, managing flows, and implementing effective feedback loops. These practices help identify bottlenecks, optimize processes, and increase overall efficiency.